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Forum: Domains Discussions
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My renewal payment just through but the website is not active

I just noticed this morning that my payment for renewal finally went through but my website isn't active yet. What could be the problem?

Re: My renewal payment just through but the website is not active

It works for me. At a guess you let the domain expire before renewing. Your own ISP will drop the domain from their DNS record the second it expires but may take several days to put it back when you renew it. This is entirely down to your ISP and is not under Bravenet's control.

To be safe always renew domains and hosting at least a fortnight before expiry. This gives you a marging for sorting out any issues such as a change of credit card.

Re: My renewal payment just through but the website is not active

Yes, thanks. I'm glad it's working now and thanks for the advice.