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Forum: Domains Discussions
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Cannot Register Domain - Order Couldnt Be Completed

Want to buy domain but can't.
Says order couldnt be completed after I select the one year plan.

Re: Cannot Register Domain - Order Couldnt Be Completed

Could be:
A problem with your ISP causing the transaction to time out
A problem with your card
A problem at Bravenet

If it fails a second time raise a support ticket.

Re: Cannot Register Domain - Order Couldnt Be Completed

Indeed, you should create a support ticket for this issue if it persists. Our Financing Department may have to investigate and reply back on the solution via support ticket.

Thanks!

Re: Cannot Register Domain - Order Couldnt Be Completed

I'm having the same problem and I can't open a support ticket "as a free member." Will I still be considered a "free member" if I register domain names with you?
I had my credit card ready but now I'm wary of registering with Bravenet at all.

Quote: Ross from Bravenet
Indeed, you should create a support ticket for this issue if it persists. Our Financing Department may have to investigate and reply back on the solution via support ticket.

Thanks!

Re: Cannot Register Domain - Order Couldnt Be Completed

Please use this URL to open the ticket, and be sure to specify in the ticekt content itself the nature of the issue as billing so it can be directed to our Financing Department:

http://www.bravenet.com/help/postquestion.php?action=loginissue