I was using thegrocerygetters.ca with a bravehost account with several domains but needed to separate it to it's own account.
When I set up the new account, I registered thegrocerygetters.com and set up the account as such. Later I was emailed that this name is not available. Now when I try the add the external domain for the original thegrocerygetters.ca, I get an error that this domain is already taken. (I have deleted it from the old account)
My site has been down for several days trying to resolve this. Does something need to be reset on your end?