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Forum: Mailing List Discussions
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Mailing list not going to recipients.

My mailing list email is not being sent although it says so..
I have not received the preview mail either..why???
No point in emailing it if it isn't being sent!

Re: Mailing list not going to recipients.

Hi,

I would advise opening a support ticket in our dedicated support center, at http://support.bravenet.com, and one of us Techs will be more than happy to investigate and diagnose the issue at hand.

:)

Re: Mailing list not going to recipients.

Thanks..I tried this but am not a paying member and was told I could not do it because of this..

Re: Mailing list not going to recipients.

So what else can I do, Ross?

Re: Mailing list not going to recipients.

If the Bravenet system shows the message as sent then the odds are that the problem is at the other end. The fact that you quote a gmail account for contact also makes me think that this is likely

Gmail, Hotmail, Yahoo and AOL all have a bad reputation for false positives on spam. In many cases not even putting it in the junk folder.

All testing of mailing lists needs to include non webmail accounts.
Also test with spam filters set to different security levels.

Re: Mailing list not going to recipients.

I found the answer to my problem..
Bravenet had not updated my email address..many thanks..