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Forum: Mailing List Discussions
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cannot edit HTML newsletter or create new one

I have been sending HTML newsletters through the free Bravenet elist service for years -- by calling up my old newsletter, editing, saving, and sending.

Now the site sends me in circles and I can't ever get to my old newsletter. I click on the "HTML builder" icon, and the next screen says "return to manager" or "send newsletter" but I can't get to my data to edit.

When I gave up and opted to send a plain-text newsletter for now, in order to at least keep my subscribers informed, the site sent out the OLD HTML newsletter instead and apparently just deleted the new text.

What am I doing wrong, and how do I access my old HTML newsletter text in order to edit it?

Thanks for any help you can give.

Re: cannot edit HTML newsletter or create new one

I can't replicate the problem using Firefox 19.0.2 under Windows 7. If a Bravenet tech reads your post they will need to know your browser and operating system including version numbers.