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User Requirements

I have been using, since the last millenium, Bravenet's Guestbook free version and Photoalbum free version for several websites.

I'm now getting user complaints such as
"Bravenet service requires Javascript and the latest Flash Player to be installed",
but I cannot find any user software (or hardware) requirements list for these applications, nor am I allowed to create a support ticket, nor can I find a likely link or telephone numbers for the answers.

What are the current user requirements to use free Guestbooks and free PhotoAlbums?

Thank you, and a small apostolic blessing.

Pat Skelly