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Re: Web site hit counter info

First you must open a Bravenet account
Then you must register the services that you wish to use. You don't have access to any webtool until you explicitly register it.

Once registered you have access to the necessary html code.

The most commonly reported "problems" are not realising that you need to open an account and that each service needs to be explicitly registered. You gave no details so I can only assume that your problem is the most common one.