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Forum: Web Tools Discussions
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Forgot password. Using different email address

Hi,
I hope I have come to the right place for my problem.

I have an account and a User number for my website. Now there is something wrong with the login information so I can't login.

There is this message when I try to use a Bravenet feature:

"The system has failed to log you in.

For additional assistance, please visit our Help Center

Please verify your username and password and try your login again. If you can not remember your username and/or password, try our Lost Password utility to retrieve them.

Please Try Logging in Again .... click here."

My email address that is registered with Bravenet, steinar@winnem.com, is no longer valid. My current email address is steinar.winnem@gmail.com.

How can I go about to reset my Bravenet password?

Best regards
Steinar Winnem

Re: Forgot password. Using different email address

IIRC the "Can't Login or Sign Up" will still submit a ticket if you leave the userid and password blank.

Re: Forgot password. Using different email address

I have a worse problem and I don't know id this message will get through because my account apparently has been hacked. The password doesn't work anymore.

Re: Forgot password. Using different email address

What is IIRC?

Re: Forgot password. Using different email address

"If I recall correctly" is what that acronym means. (Chase)