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I got an email saying someone had signed my guestbook and I could logon to preview and accept or deny. When I clicked on the link, I couldn't find a link to manage guestbook?? When I went to support to ask how, I got a message that "we don't support free guestbooks, consider upgrading". Does that mean I lose all the messages that were in my book? I've had it since my son died and have some irreplaceable messages! Someone please help.
It means that the free service doesn't include help desk support. Your guest book is safe.
When you log in just scroll down and you will find all your registered services under the heading "Web Tools".
If it isn't there then it means that you have created two Bravenet accounts and are logging in to the wrong one.