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500 error when trying to log into bravenet account

So when I try to log into my bravenet account to manage my website I get a 500 error.. I'm using my new HP laptop with Win 8.1 and IE 11.. I can log in with my android phone and my, Win 7 tablet and my old XP desktop "all" on the same router.. Do I have to change a setting in IE ?.. I went into compatibility view settings and installed "bravenet.com" and went into f12 developer tools and tried different settings but still same result.. I have opened a ticket but their advice hasn't fixed the problem ,