Re: account manager says no websites in site builder
One possibility is this:
If you logged on/loaded the page at the exact moment when our developers are installing an update to the Site Builder service, it will seem as if your Site Builder website is nonexistent. This is because, due to the infrastructure of that system, when updates are installed the Site Builder has to be disconnected.
Update installations only take a few seconds to a few minutes at any given time, but generally they are on the shorter end.
When the update is done, everything communicates without issue once again, and if you refresh the page a few seconds later you will be able to see the site and access it once again.