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Forum: Web Hosting Discussions
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Why would a DNS address not be found?

Could you tell me why I would be seeing this message "server DNS address could not be found" when I go to my website?

I just purchased my domain last month and it shows that it is Active and Unexpired.

Thank you.

Re: Why would a DNS address not be found?

You will see such an error message if the domain was either suspended or not correctly configured.

When I view your website, it is currently showing as suspended. It appears to have been suspended due to failing to verify the domain after registration. As a result, I'd recommend creating a ticket within Support so that they can better assist you personally with correcting the issue with your domain.