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WISH LIST FOR 2015

WISH LIST FOR 2015:

1. A secure https login on bravenet.com would be nice, to prevent WiFi sniffing hackers from stealing login cookies. Yes I know there's https AFTER you log in and get to your account, and secure login for webmail, but by then the login cookies could have been stolen, such as by the Firesheep add-on for Firefox browsers. Godaddy.com's home login page is https encrypted right from the start.

2. Fixing the bug in File Manager that occurs when editing a page on my domain name site with a long file name, that makes the line of links at top to go back to the File Manager, etc., disappear, would be nice. Tired of using my browser's History cache to leave the text editor page when editing that one .html file with 53 characters including the .html. Reported the problem a while back; said they were moving away from supporting the text editor in favor of templates, which means eventually I'll have to leave so I can continue to write my own code. Paid up until September of next year, so I'll be here as long as I can continue to edit.

Other than these improvement suggestions, I'm happy with the service.

A pro customer (9th year)

Re: WISH LIST FOR 2015

I will say this positive thing about Bravenet over Godaddy, the latter where my domain name is registered.

Bravenet offers email customer support.

Godaddy does not. Zero. None. Maybe they used to, but not any more.

I just found that out when I spent 20 minutes trying to find a way to report a typo on one of their FAQ pages and was only given the option to phone it in, which I won't do.

"Updating Contact Information for Domain Names with Privacy
In your DBP account, you can update the your personal contact information . . ."

THANK YOU BRAVENET FOR HAVING BETTER CUSTOMER SUPPORT THAN GODADDY!